Contact Victoria Furnace Services


Looking for a reliable furnace company in Victoria, BC that answers the phone, shows up on time, and fixes it right the first visit? You’re in the right place. Use the form on this page to book your free replacement consultation or priority repair—or call us now to speak with a coordinator. We specialize in furnace repair, furnace installation/replacement, and seasonal maintenance across Victoria and the CRD.


Why Homeowners Contact Us First

  • Fast response. Most inquiries are acknowledged the same business day, and we’ll offer the earliest appointment window available.
  • Clear, itemized pricing. You see the labour, parts/equipment, and warranty details before we start. No guesswork.
  • Furnace specialists. Our focus is forced-air heating—diagnostics, replacements, tune-ups, and safety.
  • Built for the Island. We recommend high-efficiency furnaces and filtration that handle coastal humidity and shoulder-season swings.
  • Respect for your home. Shoe covers, drop sheets, tidy work areas, and thorough clean-up—every visit.
  • Easy answers. Our FAQs page covers many common questions about costs, timelines, brands, and maintenance so you can move forward confidently.


How Our Process Works

1) Reach out. Submit the contact form or call with a brief description: no-heat, noisy unit, replacement quote, or pre-winter tune-up. Photos of the furnace label and thermostat help us prepare.

2) Assessment.

  • Repairs: We run targeted diagnostics (ignition, sensors, airflow, gas valve, control boards), explain findings in plain English, and give you a written estimate before work begins.
  • Replacements: We size the system for your home, discuss efficiency and comfort options (staging, ECM blowers, filtration), review venting/electrical, and confirm rebates where applicable.

3) Itemized proposal. You’ll receive clear scope, options (good/better/best), timelines, and warranty terms.

4) Scheduling. Once approved, we lock your install/repair time, order parts/equipment, and coordinate any electrical or gas permits required.

5) Work performed. We protect floors, carry out the repair or install to code, commission the system (combustion analysis/airflow checks), and walk you through operation and maintenance.

6) Handover & support. We register warranties (where applicable), provide a maintenance checklist, and remain available for questions after the visit.


Services We Offer

  • Furnace Repair: Fast diagnostics for no-heat, short-cycling, loud operation, tripped limits, defective igniters/sensors, and airflow issues.
  • Furnace Installation & Replacement: Right-sized high-efficiency gas furnaces with modern controls, quiet ECM blowers, and improved filtration.
  • Seasonal Maintenance & Safety Checks: Clean burners, inspect heat exchanger, verify gas pressures, test safeties, replace filters, and confirm thermostat calibration.
  • Thermostats & IAQ Upgrades: Smart thermostats, humidification/dehumidification, and better air filtration for allergy relief.


If you’re unsure what you need, tell us what you’re experiencing—we’ll guide you.


What to Include When You Contact Us (Speeds Things Up)

  • Address and best phone number
  • Furnace brand/model (a photo of the data plate is perfect)
  • Age of system and any error codes on the furnace board/thermostat
  • Symptoms (no heat, intermittent, loud, burning smell, higher bills)
  • Preferred timing (today, after 4 pm, specific date)


For replacements: approximate square footage, number of floors, filter size (if known), and any comfort goals (quieter, better air, lower bills).


Our Promises to You

  • No pressure. We present options and let you decide.
  • Right-sized recommendations. Proper sizing > overselling BTUs. Expect better comfort and efficiency.
  • Clear timelines. You’ll know arrival windows and duration before we start.
  • Quality workmanship. Code-compliant installs, clean venting, sealed duct connections, and verified combustion/airflow.
  • We stand behind it. Written workmanship warranty plus manufacturer coverage on new equipment and parts.


Built for Victoria & the CRD

We serve Victoria, Saanich, Oak Bay, Esquimalt, View Royal, Langford, Colwood, Highlands, Metchosin, Sooke, Sidney, North Saanich, and Central Saanich. Our service plans consider Island realities: salt air, shoulder-season humidity, and older housing stock. We plan quiet operation, safe venting, proper condensate management, and filter access you’ll actually use.


Quick Answers

How quickly can you come out?
We’ll offer the soonest available window. Let us know if you’re fully without heat so we can triage.

Do you service all brands?
We repair most major furnace brands. Share the make/model to confirm parts availability.

Do you help with rebates?
We’ll point you to current programmes and provide documentation. Final eligibility is set by the issuing agency.

What about emergency service?
Tell us your situation when you call or in the form. We’ll do our best to prioritize urgent no-heat calls.


For more, our FAQs page covers common questions about pricing, timelines, and what to expect during service.


Ready for reliable heat and clear answers?

Call Victoria Furnace Services or send the contact form now. We’ll reply quickly, provide a straightforward plan, and get your home comfortable—fast.

We look forward to working with you.

Call now (778) 400-7148

We are ready and waiting to serve you with excellence as the area's #1 HVAC contractors!

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